Dental Operations Manager

4 weeks ago


Riverside, California, United States Dental Views Full time
Dental Operations Manager Job Overview

The Dental Operations Manager plays a pivotal role in ensuring the smooth operation of our dental practice. This position involves overseeing various managerial and administrative duties, working closely with the Regional Operations Manager to achieve our goals.

The ideal candidate will be responsible for coordinating staff activity, maximizing patient flow, productivity, and teamwork. Key responsibilities include patient relations, scheduling, account maintenance, treatment consultation, payment arrangements, quality management, personnel matters, employee performance, reporting, billing, bookkeeping, cash and payment reconciliation, employee work schedules, company policy and procedure compliance, OSHA, HIPAA, Code of Safe Practice compliance, and risk management.

The Dental Operations Manager is also responsible for promoting a safe and productive work environment with minimal stress.


Requirements
Dental Operations Manager Qualifications
  • Knowledge of OSHA and HIPAA Compliance Standards required
  • Advanced knowledge and use of dental terminology required
  • Knowledge of and proficiency in finance, human resource management, and principles of business preferred
  • Excellent written and verbal communication
  • Means to travel from one office to another, required as necessary
  • Working knowledge of Outlook and Excel

Dental Operations Manager Responsibilities and Duties

  • Assist with recruitment, interviewing, and hiring of team members
  • Work with office staff and doctors on dental services quality standards and customer service
  • Monitor employee performance and provide performance feedback regularly
  • Coordinate employee weekly/monthly work schedules
  • Review, correct, and approve employee timecards
  • Follow-up on collections for past due accounts
  • Implement and enforce all legal provisions and Company policies and procedures outlined in the Employee Handbook
  • Monitor production and collections goals on a daily/weekly/monthly basis
  • Maintain accurate patient records, collections data, reconcile collections, daily deposits, and supporting documentation
  • Motivate staff to increase production and maximize their potential
  • Communicate and provide constructive solutions to problems
  • Prepare in-house reports, new patient spreadsheets and/or managerial reports as required
  • Coordinate and complete morning huddles and monthly team meetings
  • Other duties as assigned by the Regional Manager

Dental Operations Manager Education

  • High School Diploma or General Educational Diploma (GED) required

Dental Operations Manager Experience

  • At least 3 years of dental practice management are preferred
  • 2 years of Dental Views experience may be considered

Benefits
Dental Views offers Medical, Dental, Vision, 401K, Life Insurance, Supplemental Insurance, Vacation time, etc.

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