Customer Experience Representative

2 weeks ago


West Chester, Pennsylvania, United States Scott Honda of West Chester Full time

We're seeking a Customer Experience Representative to join our award-winning Service Center at Scott Honda of West Chester. As a key member of our team, you'll be responsible for delivering exceptional customer service, building strong relationships with our customers, and ensuring their satisfaction with our services.

Key responsibilities include:

  • Welcoming new customers and helping them schedule appointments in our Service Center
  • Providing thoughtful and professional customer care
  • Collaborating with our Service Team to ensure seamless customer experiences
  • Reaching out to customers to remind them of upcoming maintenance and scheduling appointments

Requirements include:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Dependability and teamwork

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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