Care Navigator

1 day ago


New York, New York, United States Tembo Health Full time
About Tembo Health

We're a venture-backed company on a mission to improve health outcomes for seniors. Our innovative dementia care management solution empowers patients, caregivers, primary care physicians, and health plans to navigate the complexities and burden of dementia care.

Our Values and Culture

We value several things in how we work:

  • Families First: We're here to make the lives of families better and every activity has this in mind.
  • Great Ideas: It doesn't matter whose idea it is, if it's a great idea, let's do it.
  • Get Stuff Done: Ideas are nothing without implementation. So go ahead and try things, break stuff, learn and improve.

In line with our values, we look for people who are:

  • Person-centered: You are able to identify and work towards what each person wants and needs. You see satisfaction as tantamount to success.
  • Solution Oriented: You're constantly learning and applying your knowledge to find innovative solutions. You love sharing your ideas and workshopping ideas to get to great answers. You're excited by the prospect of iterating on products and processes to make them better over time.
  • Efficient & Effective: You know what it takes to accomplish your goal and aren't afraid to put in the work. More importantly, you know how to ruthlessly prioritize and focus on the important activities.
About the Role

We're seeking a Care Navigator to act as the primary point of contact for caregivers, families, and seniors with dementia. As a Care Navigator, you will actively support caregivers, families, and seniors with dementia to enhance quality of life and ensure safety in the home.

Your responsibilities will include:

  • Providing education and support around dementia, symptoms, caregiving, and what to expect utilizing our playbooks and resource center.
  • Screens for unmet care needs including clinical or medication issues, behavioral issues, safety risks, and psychosocial well-being of both caregiver and patient.
  • Reviews needs, identifies goals, and develops personalized care plans with support from the clinical team.
  • Researches, identifies and finds connections to local community resources.
  • Reconciles medications and assists with medication management strategies.
  • Assists in coordination of medical care by assisting with referrals as well as gathering and compiling up to date medical records.
  • Consults with and triages complex issues with our multidisciplinary team that includes licensed clinical team members (e.g., nurse, social worker, physician, pharmacist).
  • Assist in developing and maintaining content for informational resources, ensuring accuracy and relevance.
  • Provide documentation and support general administrative tasks, including managing records, handling correspondence, and adapting to new tasks as they arise.
  • Demonstrate flexibility and willingness to tackle diverse tasks as needed in a dynamic startup environment, contributing to the team effort across various areas of operation.

We offer a competitive salary of $40,000 to $60,000 and a dynamic work environment that values innovation and collaboration.

If you're a motivated and compassionate individual with a passion for improving health outcomes for seniors, we encourage you to apply for this exciting opportunity.


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