Technical Support Specialist

2 weeks ago


Fresno, California, United States BellwetherIT Full time
Job Overview

Bellwether IT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and team members, both remotely and in person.

Key Responsibilities:

  • Triaging and troubleshooting technical issues
  • Providing excellent customer service
  • Collaborating with team members to resolve issues
  • Performing hardware maintenance and upgrades
  • Testing new equipment configurations

Requirements:

  • College degree in a technology field and professional certification preferred
  • Knowledge of remote management and monitoring tools, ticketing systems, backup devices, power supplies, and wireless access points
  • Excellent verbal and written communication skills
  • Customer-oriented and friendly attitude

What We Offer:

  • Competitive pay
  • PTO/sick time
  • Health insurance
  • Dental and vision
  • 401k retirement account

Apply now to join our team and take the first step towards a rewarding career in technical support.



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