Technical Support Specialist
2 weeks ago
Bellwether IT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and team members, both remotely and in person.
Key Responsibilities:
- Triaging and troubleshooting technical issues
- Providing excellent customer service
- Collaborating with team members to resolve issues
- Performing hardware maintenance and upgrades
- Testing new equipment configurations
Requirements:
- College degree in a technology field and professional certification preferred
- Knowledge of remote management and monitoring tools, ticketing systems, backup devices, power supplies, and wireless access points
- Excellent verbal and written communication skills
- Customer-oriented and friendly attitude
What We Offer:
- Competitive pay
- PTO/sick time
- Health insurance
- Dental and vision
- 401k retirement account
Apply now to join our team and take the first step towards a rewarding career in technical support.
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