IT Support Specialist
4 weeks ago
Job Title: IT Support Specialist
Job Summary:
We are seeking an IT Support Specialist to join our team at West 4th Strategy. The successful candidate will be responsible for providing technical support and maintenance for our information technology systems.
Key Responsibilities:
- Provide technical support and maintenance for our information technology systems
- Maintain and document backup of internal servers
- Install new hardware and software to meet government standards
- Generate reports and provide guidance and technical training to support staff
- Assist other IT staff in special events and activities
- Monitor network and device performance, security, and backups
- Follow procedures and provide internal IT support
Requirements:
- Working knowledge of networked computers using Windows 10, MS Office suite, and networked printers
- Knowledge of computer systems, IT principles, and methods
- Knowledge of systems testing and evaluation principles, methods, and tools
- Knowledge of IT security principles and methods
- Knowledge of COTS products, internet technologies, and emerging IT
Working Conditions:
Frequently required to move about to access file cabinets and use office equipment. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
Equal Employment Opportunity:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
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