Client Manager
21 hours ago
City National Bank is seeking a highly skilled Client Manager to lead our branch sales efforts and maintain first-class service levels. As a key member of our team, you will be responsible for contributing to overall branch sales, operational integrity, and colleague development.
Key Responsibilities:
- Lead branch sales efforts and maintain first-class service levels
- Contribute to overall branch sales and operational integrity
- Develop and coach branch internal sales/service colleagues
- Provide motivation and direction to colleagues to achieve exemplary service levels
- Support internal sales activities, including developing product knowledge and training/leading the sales/service team
- Work directly with the branch manager to lead with a team approach in meeting sales goals
- Support branch manager and RM(s) in building and maintaining client relationships
- Provide expertise in risk management and loss prevention policies and procedures
- Ensure regulatory compliance and colleague adherence to CNB policies and procedures
Requirements:
- Minimum 4 years of direct client service experience
- Minimum 4 years of experience in a banking environment
- Minimum 3 years of supervisory or management experience
- Excellent knowledge of Bank policies and procedures and regulatory compliance
- Strong knowledge of Bank products and services
- Strong knowledge of Bank audit procedures
- Excellent interpersonal, verbal and written communication skills
- Excellent organizational and time management skills and ability to prioritize work
- Strong problem-solving skills
- Strong, demonstrated leadership and team-building skills
Compensation:
Starting base salary: $59,467 - $94,975 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
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