Current jobs related to Technical Support Specialist - Phoenix, Arizona - TEKsystems
-
Technical Support Specialist
2 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their technology needs are met.Job SummaryThe Technical Support Specialist will be responsible for:Providing...
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing excellent customer service.Job Summary:The Technical Support...
-
Senior Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States GTN Technical Staffing Full timeSenior Technical Support EngineerGTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. As a trusted advisor to our clients, you will be responsible for providing dedicated support, troubleshooting technical product issues, and developing workarounds.Key Responsibilities:Provide expert technical support,...
-
Technical Support Specialist
2 days ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistJob Summary:Collabera is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our internal employees via phone. You will troubleshoot basic technical issues with MS applications and proprietary systems, and provide...
-
Technical Support Specialist
7 days ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistJob Summary:Collabera is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat. You will troubleshoot and resolve technical issues related to MS applications and proprietary systems....
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and chat.Troubleshoot...
-
Technical Support Specialist
3 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to internal employees and external clients.Key Responsibilities:Provide technical support via phone, email, and in-personTroubleshoot and...
-
Technical Support Specialist
2 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing excellent customer service.Key Responsibilities:Provide...
-
Technical Support Specialist
3 days ago
Phoenix, Arizona, United States Oracle Full timeJob DescriptionJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.Key Responsibilities:Field...
-
Senior Technical Support Specialist
2 weeks ago
Phoenix, Arizona, United States GTN Technical Staffing Full timeJob Summary: GTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. The selected candidate will be part of the Enterprise Computing Global Support team with primary focus on a major semiconductor manufacturer in the Phoenix/Chandler Arizona area.Key Responsibilities: Provide dedicated support, including...
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Experis Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Experis. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Maintain and troubleshoot computer systems, networks, and peripherals.Provide...
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Experis Full timeTechnical Support Specialist Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Experis. As a Technical Support Specialist, you will play a critical role in providing technical assistance and support to our clients.Key Responsibilities:Maintain and troubleshoot computer systems, hardware, and softwareProvide technical...
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistCollabera is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user-base via phone.Key Responsibilities:Basic troubleshooting of MS applications and proprietary systemsProviding technical support...
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Apex Systems Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Apex Systems. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user-base, troubleshooting Microsoft applications and proprietary systems via phone, and providing excellent customer...
-
Technical Support Specialist
4 days ago
Phoenix, Arizona, United States Collabera Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our global user-base. Your primary focus will be on troubleshooting MS applications and proprietary systems via phone.Key...
-
Technical Support Specialist
1 month ago
Phoenix, Arizona, United States Collabera Full timeJob OverviewCollabera is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user base, troubleshooting issues with MS applications and proprietary systems, and providing excellent customer service.Key ResponsibilitiesProvide technical...
-
Technical Support Specialist
1 week ago
Phoenix, Arizona, United States GradGuard Full timeTechnical Support SpecialistGradGuard is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in configuring and maintaining laptops, workstations, printers, and other hardware devices.Your primary goal will be to provide prompt resolution of endpoint and service issues that hinder...
-
Technical Support Specialist
3 days ago
Phoenix, Arizona, United States Oracle Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.Key ResponsibilitiesField and resolve post-sales non-technical customer inquiries...
-
Technical Support Specialist
2 days ago
Phoenix, Arizona, United States SSCW Enterprises Full timeJob Summary: We are seeking a highly motivated and experienced Technical Support Specialist to join our team at SSCW Enterprises. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our retail locations, ensuring that our point-of-sale equipment is running smoothly and efficiently.Key...
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Insight Global Full timeJob Title: Technical Support SpecialistAt Insight Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our datacenter equipment and infrastructure.Key Responsibilities:Remove network cables as part of a datacenter...
Technical Support Specialist
2 months ago
Position Summary: The Technical Support Specialist will play a crucial role in ensuring the smooth operation of our merchant transaction team, which oversees millions of transactions on a daily basis.
Key Responsibilities:
- Monitor transactions and troubleshoot issues to achieve full resolution.
- Participate in a comprehensive training program lasting several weeks to become an escalation point for other analysts.
- Work within a 24/7 operational environment utilizing Windows OS, including tasks related to file transfers and the Microsoft Office Suite.
Daily Operations: The team collectively handles approximately 200 emails and 10-50 support tickets per shift, with a significant portion of support provided through outbound calls.
Shift Availability:
- Front end nights: Sunday-Tuesday and alternating Saturdays from 6pm to 6:30am.
- Back end nights: Wednesday-Friday and alternating Saturdays from 6pm to 6:30am.
- Front end days: Sunday-Tuesday and alternating Wednesdays from 6am to 6:30pm.
- Back end days: Thursday-Saturday and alternating Wednesdays from 6am to 6:30pm.
Training Schedule: All shifts will undergo training Monday through Friday, 7am to 4pm, for approximately 6-7 weeks.
Essential Skills:
- Proactive and able to take initiative.
- Team-oriented with strong collaboration skills.
- Analytical mindset focused on problem resolution.
- Ability to manage multiple tasks in high-pressure situations.
- Willingness to learn new tools and processes.