Technical Support Specialist

4 days ago


Phoenix, Arizona, United States Collabera Full time
Job Title: Technical Support Specialist

Collabera is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user-base via phone.

Key Responsibilities:

  • Basic troubleshooting of MS applications and proprietary systems
  • Providing technical support via phone
  • Utilizing multiple resources to determine causes and resolutions of technology problems and incidents
  • Consistently meeting or exceeding performance targets and goals correlated with call handling and customer service

Requirements:

  • Technology Call Center and or Customer Service experience desired
  • Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents
  • Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service

What We Offer:

  • In-house training will be conducted
  • Opportunity to work with a global user-base
  • Competitive salary and benefits package

Apply Now:



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