Front Desk Representative

11 hours ago


Albuquerque, New Mexico, United States Sheraton Albuquerque Uptown Full time
Front Desk Agent

The Sheraton Albuquerque Uptown is seeking a friendly and attentive front desk agent to provide exceptional service to our guests. This role requires a natural talent for customer service and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide guests with excellent service at the front desk, from making reservations to departure.
  • Be attentive and respond to guests' needs, requests, and complaints in a timely manner.
  • Work a variety of shifts, including mornings, evenings, and weekends, including holidays.
Requirements:
  • Previous front desk agent experience preferred.
  • Marriott system experience is a plus.
  • Ability to communicate professionally over the phone, by text, and email.
What We Offer:
  • A competitive salary and comprehensive benefits package.
  • Medical, dental, and vision insurance.
  • 401(k) with a 4% company match.
  • Voluntary critical illness, accident insurance, and term life insurance.
  • Short-term and long-term disability insurance.
  • Paid time off, meal stipend, and free uniforms.
  • Free non-slip shoes and ongoing training.
  • Education assistance and major hotel discounts worldwide.

A background check and drug screen are required for all candidates selected to move forward in our hiring process. We are an E-Verify employer and an equal opportunity employer.



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