Front Desk Representative

3 days ago


Duluth, Minnesota, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Overnight Front Desk Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:

  • Provide a superior level of customer service to members, prospective members, and guests.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Take prospective members on tours of our facilities and respond to their questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of our club and close shift for that business day.
  • Create a bank deposit for the next day and ensure accurate records.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.

Physical Demands:

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occasionally lift up to 50 lbs.

Other:

  • Employee Recognition Program.
  • Advancement Opportunities.

Planet Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment for all employees.



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