Customer Service Representative for Telecommunications
6 days ago
Rutland Regional Medical Center is seeking a Customer Service Representative for its telecommunications team. In this role, you will play a vital part in ensuring seamless communication within the organization.
Job Summary
The Customer Service Representative will be responsible for answering and connecting all incoming calls to the requested areas, transferring clinical and support staff calls to desired destinations, and obtaining additional information from callers to determine appropriate call destinations.
This position also involves operating as a key member of the emergency management process, dispatching teams in a clear and accurate manner to respond to emergencies, and functioning as an after-hour care representative for clinical offices.
Responsibilities
- Answer and connect all incoming calls to the requested areas.
- Transfer clinical and support staff calls to desired destinations.
- Obtain additional information from callers to determine appropriate call destinations.
- Operate as a key member of the emergency management process.
- Dispatch teams in a clear and accurate manner to respond to emergencies.
- Function as an after-hour care representative for clinical offices.
- Take messages for both urgent and non-urgent matters and dispatch them as requested by individual offices.
Requirements
- High School Diploma or equivalent.
- 2 years of experience in a customer service, retail, or other fast-based business environment.
- Prior call center experience preferred.
- Demonstrated excellent verbal communication skills including active listening.
- Demonstrated strong reading comprehension, spelling, and grammar skills.
- Ability to handle high call volume professionally, efficiently, and confidentially.
- Good organization, prioritization skills, and attention to detail.
- Demonstrated ability to adapt swiftly to changing priorities.
- Demonstrated ability to remain calm during emergency situations.
- Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc).
Compensation
The estimated salary for this position is $18.17 per hour, with competitive differentials rates of $4.25 - evenings, $8.00 - nights, and $4.75 - weekends.
-
Customer Service Representative
4 weeks ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeTelecommunications Operator Job DescriptionRutland Regional Medical Center seeks a skilled and detail-oriented Telecommunications Operator to join our team. As a key member of our emergency management process, this individual will be responsible for answering and connecting incoming calls to the correct areas. They will also transfer clinical and support...
-
Telecommunications Operations Coordinator
4 weeks ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeTelecommunications Operator Job DescriptionRutland Regional Medical Center seeks a skilled Telecommunications Operator to join our team.About the RoleWe are looking for an experienced and customer-focused individual to handle incoming calls, transfer calls to designated staff members, and provide critical support during emergency situations. The ideal...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States Domino's Pizza LLC Full timeAbout Us">At Domino's Pizza LLC, we are a leading pizza delivery and carryout chain. We offer a unique opportunity for individuals to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that every customer has an outstanding experience when...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States Walgreens Full timeAs a Customer Service Representative at Walgreens, you'll model and deliver exceptional customer experiences. Our team is dedicated to providing top-notch service, ensuring every customer leaves feeling valued and satisfied.Key ResponsibilitiesRegister sales on assigned cash registers and provide customers with courteous, efficient checkout service.Recommend...
-
Customer Service Representative
6 days ago
Rutland, Vermont, United States Links Recruiting, LLC Full timeAbout Links Recruiting, LLCLinks Recruiting, LLC is seeking an energetic and motivated Full-Time Customer Service Representative to join our team in Rutland. This is a full-time role with a competitive salary, shared commissions, and comprehensive benefits.The estimated total pay for this position is $65,000 - $70,000 per year, consisting of a base salary of...
-
Customer Service Representative
6 days ago
Rutland, Vermont, United States Aldi Inc. Full timeJob Summary:As a Customer Service Representative at ALDI Inc., you will play a vital role in enhancing the shopping experience for our customers. Your primary responsibilities will include operating cash registers, stocking shelves, and providing exceptional customer service.About the Role:This is a part-time position with an estimated $18.50-$20.50 per hour...
-
Rutland, Vermont, United States Rutland Regional Medical Center Full timeRutland Regional Medical Center is seeking a skilled Telecommunications Specialist to join our team. In this role, you will be responsible for answering and connecting incoming calls to the appropriate areas, ensuring seamless communication between clinical staff and patients. Your excellent verbal communication skills and active listening abilities will...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States Alderman Auto Group Full timeAward-Winning Culture at Alderman's Chevrolet Buick GMCWe're seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk, you'll be the face of our dealership, providing exceptional service to customers and ensuring their experience is nothing short of outstanding.What We Offer:A competitive salary of $40,000...
-
Customer Service Representative
5 days ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeRutland Regional Medical Center is seeking a skilled Customer Service Representative to join our team in responding to emergency situations.The ideal candidate will possess excellent verbal communication skills, strong reading comprehension, and the ability to handle high call volumes professionally and efficiently.This role requires the individual to remain...
-
Customer Service Representative
3 weeks ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeAbout the RoleAs a Customer Service Representative at Rutland Regional Medical Center, you will play a vital role in ensuring seamless communication between patients and our clinical teams. This position requires exceptional verbal communication skills, active listening, and the ability to handle high call volumes professionally and...
-
Telecommunications Liaison Specialist
6 days ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeCompany OverviewRutland Regional Medical Center is committed to providing exceptional patient care and services. Our team of dedicated professionals works tirelessly to ensure that every individual receives the highest level of attention and support.SalaryThe estimated salary for this position ranges from $19.24 to $29.43 per hour, with competitive...
-
Customer Service Representative
4 weeks ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeRutland Regional Medical Center is seeking a Customer Service Representative to provide exceptional patient care and support in our medical clinic.Job Summary:The ideal candidate will have excellent communication skills, be able to multitask with ease, and possess a strong knowledge of basic computer skills. Additionally, they should have a moderate...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States Heritage Family Credit Union Full timeOverviewA career with Heritage Family Credit Union offers a dynamic and collaborative environment where you can grow professionally. As a Call Center Representative, you will be the face of our organization, providing exceptional service to members and employees alike.The ideal candidate is a motivated and friendly professional with excellent verbal...
-
Rutland, Vermont, United States Rutland Regional Medical Center Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Rutland Regional Medical Center. As a key member of our emergency management process, you will be responsible for answering and connecting all incoming organization calls to the requested areas.Transferring clinical and support staff calls to desired...
-
Customer Service Representative
7 days ago
Rutland, Vermont, United States Aldi Inc. Full timeStore Associate Job DescriptionWe are seeking a reliable and detail-oriented Store Associate to join our team at ALDI Inc. As a key member of our store staff, you will be responsible for maintaining a clean and organized store environment, processing customer transactions, and providing exceptional customer service.ResponsibilitiesEnsure a clean and...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States CVS Health Full timeAbout Our CompanyCVS Health is committed to delivering enhanced human-centric healthcare for people, businesses, and communities. We believe that every individual deserves access to quality healthcare, and we're working tirelessly to make that a reality.We're looking for talented individuals like you to join our team and help us shape the future of...
-
Customer Service Representative
6 days ago
Rutland, Vermont, United States Aldi Inc. Full timeSalary and Benefits: Earn $18.50 per hour with opportunities for wage increases up to $20.50 after five years of service. Enjoy comprehensive benefits, including medical, dental, and vision insurance, generous vacation time, and paid holidays.">Job Requirements: To succeed in this role, you'll need excellent verbal communication skills, ability to interpret...
-
Customer Service Ambassador
2 weeks ago
Rutland, Vermont, United States Ernest Soto - State Farm Agent Full timeOverviewA career as a Customer Service Representative with Ernest Soto - State Farm Agent offers the opportunity to excel in a customer-focused environment. This role is ideal for individuals who enjoy helping others and are committed to delivering exceptional service.In this position, you will work closely with customers to understand their insurance needs,...
-
Customer Service Representative
4 weeks ago
Rutland, Vermont, United States Alderman Auto Group Full timeAlderman Auto Group OverviewWe are a leading dealership in Rutland, Vermont, dedicated to providing exceptional customer service and creating an award-winning culture that puts employees first. Our team is passionate about delivering outstanding results and promoting from within.Estimated Salary Range: $35,000 - $45,000 per year, depending on experience.Job...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States Alderman Auto Group Full timeAlderman Chevrolet Buick GMC OverviewWe are a leading dealership group in Rutland, Vermont, dedicated to providing an exceptional customer experience. Our award-winning culture prioritizes employee satisfaction, offering a 401(k) profit-sharing plan, paid holidays and vacation, medical and dental coverage, and a weekly performance bonus of up to $150.Job...