Retail Customer Service Representative

2 weeks ago


San Diego, California, United States American Retail Services Full time
Job Overview

The Retail Customer Service Representative is tasked with delivering prompt, efficient, and courteous service to all patrons. This role encompasses various responsibilities including operating the cash register, assisting customers with fuel dispensers, managing cash transactions, and performing light cleaning duties as required.


Key Responsibilities
  • Deliver exceptional service to customers
  • Welcome and assist customers with their needs
  • Manage cash register operations for convenience store and fuel purchases
  • Ensure accurate accounting of all cash, cigarettes, and lottery tickets during assigned shifts
  • Verify product expiration dates and maintain product displays
  • Adhere to established safety protocols and procedures

Qualifications
  • Availability to work on weekends
  • Proficient in handling cash accurately
  • Strong attention to detail
  • Excellent verbal and written communication abilities
  • Outstanding customer service skills
  • Able to effectively communicate with both customers and team members
  • Self-motivated and capable of working independently
  • Basic math skills including counting, recording, addition, subtraction, and multiplication

Physical Requirements
  • Ability to stand and walk for the duration of the shift
  • Regularly lift and/or move items weighing 20-50 pounds
  • Comfortable working in a retail environment
  • Maintain a professional appearance in accordance with company dress code
  • Exhibit a friendly and professional demeanor towards customers and colleagues
  • Daily exposure to fuel and oil products
  • Work in a fast-paced setting


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