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Customer Service Representative

2 months ago


San Diego, California, United States AccorHotel Full time
Job Overview

Company Overview:
At AccorHotels, we create memorable experiences for our guests, and our retail team plays a vital role in this mission. We invite you to join a dynamic environment where your contributions are valued and your growth is encouraged.

Position Summary:

As a Retail Sales Associate, you will be responsible for providing exceptional service to our guests, assisting them in selecting products, and ensuring a welcoming atmosphere. Your role will involve:

  • Customer Engagement: Greet guests warmly and assist them with their product choices.
  • Transaction Management: Handle cash register operations and perform accurate monetary transactions.
  • Operational Support: Take charge of the retail operation in the absence of supervisory staff.
  • Product Knowledge: Maintain comprehensive knowledge of available products and services.
  • Sales Enhancement: Suggest additional items to guests to enhance their shopping experience.
  • Team Collaboration: Work effectively with colleagues to maintain a positive work environment.
Qualifications:
  • Previous retail experience is preferred.
  • Familiarity with Point of Sale systems is a plus.
  • Must be eligible to work in the U.S.
Physical Requirements:
  • Ability to stand for extended periods.
  • Frequent bending, reaching, and restocking of merchandise.
  • Effective verbal communication with guests.
Diversity & Inclusion Commitment:

AccorHotels is committed to fostering an inclusive workplace. We welcome diverse talent and are proud to be an Equal Opportunity Employer.

Why Choose Accor?

Join us and discover a workplace that values your individuality and supports your professional development. Together, we can create extraordinary experiences for our guests.