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Retail Customer Service Representative
2 months ago
The Customer Service Associate (CSA) plays a vital role in delivering exceptional service to our valued customers. This position involves managing transactions, assisting customers, and maintaining a welcoming environment.
Position Title:
CSA – CASHIER PART-TIME
Employment Status:
NON-EXEMPT HOURLY
Work Schedule:
Varies
Reporting To:
RETAIL STORE MANAGER
Key Responsibilities:
- Deliver friendly and efficient service to all customers
- Welcome and assist customers with their needs
- Operate the cash register for processing purchases
- Ensure accurate handling of cash and merchandise
- Monitor product expiration dates and manage inventory
- Adhere to safety protocols and procedures
Qualifications:
- Flexibility to work various shifts
- Ability to handle cash accurately
- Strong attention to detail
- Excellent verbal and written communication skills
- Proficient customer service abilities
- Effective communication with customers and team members
- Self-motivated and capable of working independently
- Basic math skills for transactions and record-keeping
Physical Requirements:
- Ability to stand and walk for extended periods
- Regularly lift and move items weighing 20-50 pounds
- Comfortable working in a retail environment
- Maintain a professional appearance in accordance with company policy
- Exhibit a friendly demeanor towards customers and colleagues
- Exposure to various retail products
- Work in a fast-paced setting
