Retail Customer Service Representative

2 weeks ago


San Diego, California, United States American Retail Services Full time
Job Overview

The Retail Customer Service Representative plays a crucial role in delivering exceptional service to our valued customers. This position involves various responsibilities that ensure a pleasant shopping experience.


POSITION TITLE:
Customer Service Associate

EMPLOYMENT TYPE:
Part-Time

STATUS:
Non-Exempt Hourly

SHIFT DETAILS:
Varies

LOCATION:
American Retail Services

REPORTING TO:
Store Manager

KEY RESPONSIBILITIES
  • Deliver courteous and efficient service to all customers.
  • Welcome and assist customers with their inquiries.
  • Manage cash register operations for sales transactions.
  • Ensure accurate handling of cash, merchandise, and lottery tickets during shifts.
  • Monitor product expiration dates and maintain product presentation.
  • Adhere to safety protocols and procedures at all times.

QUALIFICATIONS
  • Availability to work on weekends.
  • Proficient in cash handling and financial transactions.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication abilities.
  • Demonstrated customer service expertise.
  • Ability to interact effectively with customers and team members.
  • Self-motivated and capable of working independently.
  • Basic math skills for counting and recording transactions.

PHYSICAL REQUIREMENTS
  • Ability to stand and walk for extended periods.
  • Regular lifting and moving of items weighing 20-50 pounds.
  • Comfortable working in a retail environment.
  • Maintain a professional appearance in accordance with company standards.
  • Exhibit a friendly and professional demeanor towards customers and colleagues.
  • Exposure to various retail products.
  • Ability to thrive in a fast-paced setting.


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