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Customer Service Representative
2 months ago
**Job Title:** Customer Service Associate - Cashier Part-Time
**Job Type:** Part-time
**About American Retail Services:** We are a leading retail company dedicated to providing exceptional customer service and convenience to our customers.
**Job Description:**
Key Responsibilities:- Provide prompt, efficient, and courteous service to all customers.
- Operate a cash register to process transactions and handle customer payments.
- Assist customers with fuel dispensers and provide guidance on product usage.
- Account for all monies, cigarettes, and lottery tickets on assigned shifts.
- Check expiration dates and face-off products to ensure quality and freshness.
- Follow proper safety protocols and procedures to maintain a safe working environment.
- Must be flexible to work various schedules and be available to work a range of shifts.
- Must have the ability to accurately handle money and make change.
- Must have strong attention to detail and be able to multitask.
- Must possess excellent verbal and written communication skills to effectively interact with customers and colleagues.
- Must have excellent customer service skills and be able to resolve customer complaints in a professional manner.
- Must be capable of working independently and being self-motivated.
- Must be able to perform simple math calculations, such as counting, recording, addition, subtraction, and multiplication.
- Must be able to stand and walk for the duration of the shift.
- Regularly lift and move up to 20-50 pounds.
- Must be comfortable working in a fast-paced convenience store environment.
- Must maintain a professional appearance and abide by the company's dress code policy.
- Must maintain a professional and friendly demeanor towards customers and colleagues.