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Customer Service Representative

2 months ago


San Diego, California, United States American Retail Services Full time
Job Summary

**Job Title:** Customer Service Associate - Cashier Part-Time

**Job Type:** Part-time

**About American Retail Services:** We are a leading retail company dedicated to providing exceptional customer service and convenience to our customers.

**Job Description:**

Key Responsibilities:
  • Provide prompt, efficient, and courteous service to all customers.
  • Operate a cash register to process transactions and handle customer payments.
  • Assist customers with fuel dispensers and provide guidance on product usage.
  • Account for all monies, cigarettes, and lottery tickets on assigned shifts.
  • Check expiration dates and face-off products to ensure quality and freshness.
  • Follow proper safety protocols and procedures to maintain a safe working environment.
Requirements:
  • Must be flexible to work various schedules and be available to work a range of shifts.
  • Must have the ability to accurately handle money and make change.
  • Must have strong attention to detail and be able to multitask.
  • Must possess excellent verbal and written communication skills to effectively interact with customers and colleagues.
  • Must have excellent customer service skills and be able to resolve customer complaints in a professional manner.
  • Must be capable of working independently and being self-motivated.
  • Must be able to perform simple math calculations, such as counting, recording, addition, subtraction, and multiplication.
Physical Demands:
  • Must be able to stand and walk for the duration of the shift.
  • Regularly lift and move up to 20-50 pounds.
  • Must be comfortable working in a fast-paced convenience store environment.
  • Must maintain a professional appearance and abide by the company's dress code policy.
  • Must maintain a professional and friendly demeanor towards customers and colleagues.