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Administrative Office Specialist
2 months ago
Salary: $18.50/hour
Company: Center for Emotional Health
We are a rapidly expanding private psychiatry practice with over 40 locations, dedicated to providing exceptional behavioral health services. Our mission is to integrate personal connections with evidence-based treatment, ensuring comprehensive care for our patients.
Role SummaryAs an Office Coordinator, you will be essential in creating a welcoming environment for our patients. Your role will involve delivering exemplary customer service to patients, physicians, therapists, and fellow team members.
Key Responsibilities- Manage appointment scheduling and ensure efficient patient flow.
- Handle incoming and outgoing communications, including calls and voicemails.
- Perform light clinical tasks, such as assisting patients during their visits.
- Facilitate seamless transitions between various departments.
- Maintain accurate records and documentation.
- High School Diploma or equivalent.
- Minimum of 1 year of administrative or clerical experience.
- At least 1 year of customer service experience.
- Experience in a healthcare environment is preferred.
- Proficient in multi-line phone systems.
- Cash handling experience is advantageous.
- Strong computer skills and attention to detail.
- Ability to thrive in a collaborative, fast-paced setting.
- Excellent communication and interpersonal skills.
- Willingness to perform light clinical duties, including vital sign documentation.
- Comprehensive Medical, Dental, and Vision Insurance with employer contribution.
- 401K Retirement plan with employer matching.
- Paid Time Off available after 90 days of employment.
- Aflac supplemental insurance options.
- Competitive hourly rate of $18.50 for full-time positions.
The work schedule typically spans from 7:45 AM to 5:15 PM, Monday through Friday, with a lunch break from 12:00 PM to 1:00 PM. There are no evening shifts, weekend hours, or holiday work required.