Front Desk Representative

1 day ago


Los Angeles, California, United States Equinox Full time

Job Title: Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience at our club.

Key Responsibilities:

  • Provide professional and friendly greetings to members and guests
  • Scan membership IDs and process transactions accurately
  • Answer phone calls and respond to member inquiries
  • Update member accounts and resolve discrepancies
  • Maintain a clean and organized work area
  • Work a variety of shifts, including opening, closing, and mid-day shifts
  • Provide tours of the club to members and guests
  • Deliver exceptional customer service to members, prospective members, and guests
  • Aid other departments with related tasks

Requirements:

  • Reliable, professional, and computer literate
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50lbs and perform physical tasks as needed

What We Offer:

  • Competitive salary and benefits package
  • Complimentary club membership
  • Perks and incentives with our products and services

Equinox is an equal opportunity employer.



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