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Front Desk Representative
2 months ago
At VFit Group, we're passionate about helping people achieve their fitness goals. As a Front Desk Representative, you'll play a key role in representing our brand and providing exceptional customer service to our members.
Responsibilities:- Execute sales process of lead generation, follow up, and close
- Conduct tours of the studio while establishing a relationship and targeting prospective member's needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the studio as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events to promote the club
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Hearing sufficient to understand conversations, both in person and on the telephone
- Must be able to work under pressure and meet tight deadlines
- Must communicate professionally and effectively to clients and colleagues
- Must have excellent public speaking skills
- Must have proficient computer skills
- Valid drivers' license, proof of insurance, and access to reliable transportation
- This position offers a competitive base salary
- Commission paid on sales
- Opportunity for bonus based on performance
- Opportunities for growth within the studio including additional sales and management positions