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Front Desk Representative

2 months ago


Los Angeles, California, United States VFit Group Full time
Job Title: Front Desk Representative

At VFit Group, we're passionate about helping people achieve their fitness goals. As a Front Desk Representative, you'll play a key role in representing our brand and providing exceptional customer service to our members.

Responsibilities:
  • Execute sales process of lead generation, follow up, and close
  • Conduct tours of the studio while establishing a relationship and targeting prospective member's needs and wants
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the studio as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota
  • Participate in special events to promote the club
Requirements:
  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
  • Ability to learn and use the Club Ready software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Hearing sufficient to understand conversations, both in person and on the telephone
  • Must be able to work under pressure and meet tight deadlines
  • Must communicate professionally and effectively to clients and colleagues
  • Must have excellent public speaking skills
  • Must have proficient computer skills
  • Valid drivers' license, proof of insurance, and access to reliable transportation
Compensation & Perks:
  • This position offers a competitive base salary
  • Commission paid on sales
  • Opportunity for bonus based on performance
  • Opportunities for growth within the studio including additional sales and management positions