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Front Desk Representative
2 months ago
Samesun Venice is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.
Key Responsibilities- Welcome guests and assist with check-in and check-out processes
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Manage front desk operations, including receiving and distributing deliveries, and maintaining a clean and organized reception area
- Assist with housekeeping tasks as needed, including cleaning and maintaining common areas
- Enforce hostel etiquette and policies, ensuring a positive and respectful environment for all guests
- Proven experience in customer service, reception, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Flexibility to work a variety of shifts, including weekdays and weekends
- PC proficiency and basic knowledge of administrative software
Samesun Venice is a dynamic and growing company that values its employees and provides opportunities for professional growth and development. As a Front Desk Agent, you will be part of a close-knit team that is passionate about delivering exceptional customer service and creating memorable experiences for our guests.
