Professional Services Consultant

2 weeks ago

Austin, Texas, United States Procore Technologies Full time
Job Overview

Procore Technologies is seeking a Professional Services Solutions Consultant to play a pivotal role in enhancing the sale of our Professional Services. Your extensive expertise in Software as a Service (SaaS) will be crucial in instilling confidence in our clients regarding the value of our offerings. As a vital member of our expanding team, you will define and recommend Professional Services solutions for both current and prospective clients, driving engagement and revenue growth.

In this role, you will act as the essential bridge between the commitments made during the sales process and the actual delivery of services. Your guidance will assist potential clients in formulating effective strategies that cater to their specific business requirements, ensuring they are both practical and manageable.

This position reports to the Manager of Professional Services, and we are eager to welcome a new team member.

Key Responsibilities:
  • Evaluate, advise, and finalize the scope and pricing of Procore's professional services.
  • Enhance customer satisfaction by collaborating closely with clients throughout the sales process.
  • Promote Procore's Professional Services through value-oriented selling, customizing presentations and recommended services to align with customer needs and outcomes.
  • Collaborate effectively with Account Executives and Customer Success Managers to boost the marketability of Procore's service offerings.
  • Identify potential business opportunities with prospective clients through thorough discovery, research, and understanding of their market strategies.
  • Design solutions that revolutionize the business and organizational culture of potential customers, emphasizing key features and advantages.
  • Support Sales in pursuing new business by crafting proposals for Requests for Proposals (RFPs), participating in sales meetings, and designing tailored service solutions.
  • Develop Statements of Work (SOWs) and Amendments, leveraging your expertise in Procore's technology while advocating for the interests of both clients and the Professional Services team.
  • Take a leading role in the growth of the services team as we expand, focusing on processes, personnel, and technology.
  • Elevate the significance of Project Management skills across our international markets.
  • Lead cross-departmental initiatives, collaborating with Product, Engineering, Marketing, Customer Success, and Sales teams.
  • Foster strong relationships with key stakeholders within partner organizations.
  • Continuously seek improvements in service offerings and the support methods provided to clients through our services.
Qualifications:
  • A Bachelor's degree is preferred; a Master's degree (MA/MS/MBA) is advantageous.
  • A minimum of 5+ years of experience in Enterprise software implementation and/or scoping, with a focus on technology consulting, project management, or customer management.
  • Relevant experience in Sales, particularly in areas such as upselling, cross-selling, change orders, or best practices for solutions.
  • Exceptional business and technical presentation skills, along with strong communication (both oral and written) and relationship-building abilities across all management levels.
  • Current experience in scoping, drafting, and presenting service options and SOWs to clients, both virtually and in person.
  • Ability to apply strategic thinking and demonstrate an understanding of requirements to execute decisions based on policies, procedures, and business plans with minimal guidance.
  • Experience in responding to Requests for Proposals (RFPs); technical writing experience is preferred.
Additional Information

Base Pay Range: $86,800 - $119,350 plus commission, with estimated on-target earnings of $124,000 - $170,500. This role is also eligible for Equity Compensation. Procore is dedicated to providing competitive, fair, and equitable compensation, and has outlined an estimated pay range for this position. Actual compensation will be determined based on the candidate's relevant skills, experience, education, and location.

Benefits

At Procore, we prioritize our employees' well-being and offer a comprehensive range of benefits and perks to support your growth and success. From generous paid time off and healthcare coverage to professional development programs, discover how we empower you to excel.

About Procore Technologies

Procore Technologies is at the forefront of developing software that shapes the construction industry. Our cloud-based construction management software enables clients to build efficiently, whether it be skyscrapers, hospitals, retail centers, or housing complexes. We have cultivated a culture that encourages ownership of work and provides resources for innovation. We are an equal-opportunity employer, welcoming individuals from diverse backgrounds and fostering an inclusive environment.

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