Strategic Vendor Management Leader

4 weeks ago

Philadelphia, Pennsylvania, United States Lincoln Financial Services Full time
About the Role

We are seeking a highly skilled Strategic Vendor Management Leader to join our team. As a key member of our procurement and transformation management team, you will be responsible for driving strategy development and execution for transformation projects aligned with key vendor strategy and shared service management objectives.

As a Strategic Vendor Management Leader, you will provide leadership and direction to drive significant synergies and value creation from sourcing to contract lifecycle management. You will also be responsible for delivering exceptional client experiences and building vital collaboration across spend categories.

This role will oversee our service management framework and its integration and support from our offshore managed service team(s). You will be responsible for directing and enhancing organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned areas of responsibility.

Key Responsibilities
  • Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned areas of responsibility.
  • Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for their assigned areas of responsibility.
  • Spearheads Supplier Relationship Management (SRM) opportunities with strategic relationships and looks to grow SRM over time. Creates governance program strategy for key categories and drives outcomes.
  • Acts as a trusted advisor with expert knowledge on Lincoln vendors, categories – how, where, and what we use vendors for, with ability to present pertinent vendor and/or industry trends to stakeholders and propose updates and improvements to existing strategies.
  • Understands our offshore footprint, types of contracts signed, and vendor deliverables and obligations as defined in the contracts, demonstrating a strong understanding of the category and building/driving the future roadmap.
  • Segments and rationalizes the vendor portfolio strategically, highlighting opportunities for consolidation and growth with vendors based on pricing and capabilities.
  • Implements appropriate vendor due diligence and vendor risk management practices.
  • Leads delivery of performance feedback to vendor organizations and oversees action plans and corrective measures which may arise from the performance management process.
  • Drives improvements in processes, policy, systems, management information and reporting.
  • Oversees governance of Finance offshore managed service team(s), actively increases utilization and maximization of established model, monitors program delivery and impact.
  • Ensures continued Finance service management delivery through current state assessments, business case development, and program governance.
Requirements
  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
  • 10+ Years of experience aligned to a combination of vendor management, manage service provider and process improvement, including 3+ years of management, strategy, and influencing senior management/critical stakeholders. (Required)
  • Excellent written and verbal communication skills.
  • Demonstrated ability to identify, develop and implement process improvements, growth mindset.
  • Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to create and effectively manage administrative budgets and develop business performance measures to evaluate productivity.
  • Demonstrated ability to manage multiple teams working on multiple complex concurrent projects.

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