Assistant General Manager

3 weeks ago


Philadelphia, Pennsylvania, United States Dave & Buster Full time
Job Title: Assistant General Manager

At Dave & Buster's, we're looking for a talented Assistant General Manager to join our team. As a key member of our management team, you'll be responsible for providing overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected FOH or BOH areas.

Key Responsibilities:
  • Hire, train, retain, and develop your team to ensure exceptional guest service and maximum productivity.
  • Lead and influence staff through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximum productivity.
  • Optimize financial results by analyzing financial reports and developing action plans to grow revenue and control expenses.
  • Manage annual budgets and business plans to meet targeted financial performance.
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.

Requirements:
  • 3-5 years of experience as a restaurant manager.
  • Brand Ambassador and Culture Champion.
  • Demonstrated ability to achieve expected store financial results in areas of responsibility.
  • Ability to enthusiastically interact with others.
  • Adaptability, flexibility, and general enthusiasm for the business.
  • Excellent pace and energy, self-motivated.
  • Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
  • Ability to establish working relationships with all employees, management, and vendors.
  • Ability to maintain and project professionalism, internally and externally, at all times.
  • Can create and communicate a vision for the store.
  • Exercises good judgment in decision making.
  • Flexible in approach; can readily adapt to business and team needs and changes.
  • Excellent teaching and coaching skills.
  • Holds self-accountable for high personal standards of conduct and professionalism.
  • Respect for individuals (guest, vendors, and employees).
  • Appreciation of diversity (thought, ethnic, gender, etc.).
  • Innovative and strategic thinker. Capable of developing compelling culinary strategies.
  • Strong statistical inclination, able to synthesize data into concise business tactics.
  • Innate ability to inspire team.
  • Positive Energy.
  • LOVES Dave and Buster's.

Working Environment:
  • Non-typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events, and have thousands of people coming to have FUN.
  • Dress to impress, we are business casual but with a tie.
  • Our business is nights, weekends, and holidays, and our Managers know that is our niche.

Physical Demands:
  • Work days, nights, and/or weekends as required.
  • Work in noisy, fast-paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Must have regular and predictable attendance.

Compensation:
Compensation is from $75,000 USD to $90,000 USD per year.

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