Bakery Operations Manager

1 week ago


Chesterfield, Missouri, United States Crumbl Cookies Full time
Job Overview

Crumbl Cookies is seeking a highly detail-oriented and experienced Bakery Operations Manager to oversee the daily operations of our bakery. As a key member of our team, you will be responsible for ensuring the efficient production of high-quality cookies, maintaining a clean and safe work environment, and delivering exceptional customer service.

Key Responsibilities
  • Cookie Production: Manage the production process to ensure timely and efficient delivery of cookies to our customers.
  • Team Management: Supervise and motivate a team of 4-8 employees, providing guidance and support to ensure they meet their responsibilities.
  • Quality Control: Conduct regular quality checks to ensure our cookies meet our high standards.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Inventory Management: Conduct regular inventory checks to ensure we have sufficient ingredients and supplies.
  • Scheduling: Manage employee schedules to ensure adequate coverage during peak periods.
  • Health and Safety: Maintain a clean and safe work environment, adhering to all health and safety regulations.
Requirements
  • Experience: Prior management experience in a fast-paced bakery or food production environment.
  • Education: High school diploma or equivalent.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and attention to detail.
  • Certifications: ServSafe Manager's certificate or equivalent.
  • Physical Demands: Ability to stand for long periods and lift up to 50 pounds.


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