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Assistant Manager for Bakery Operations

2 months ago


Chesterfield, Missouri, United States Crumbl Cookies Full time
Position Overview

Are you passionate about baking and leading a team? Join us at Crumbl Cookies, where we offer a dynamic work environment with a rotating selection of delicious cookies made from scratch daily.

As an Assistant Manager, you will collaborate closely with the Bakery Manager and shift leaders to ensure that our fresh cookies are always available for our customers. You will supervise a team of 4-8 staff members each shift, managing the preparation of ingredients, mixing dough in a large mixer, and coordinating various stations for mixing, weighing, preparing, frosting, and serving cookies. Your experience in quick service or fast casual dining will be invaluable in this role.

Work Schedule: This position typically requires availability between 9 AM and 11 PM, with a focus on afternoon and evening shifts, making it ideal for individuals with prior experience in fast casual or quick service management.

Benefits:

  • Enjoy guaranteed weekends off as we are closed on Sundays.
  • Receive comprehensive training both online and in-store.
  • Starting salary is negotiable based on your experience.
  • Shifts are scheduled between 9 AM and 11 PM, Monday through Saturday.
  • Health insurance with 50% of premiums covered; optional dental and vision plans available.
  • Paid Time Off, including two weeks per year for vacation and personal days.
  • Opportunities for career advancement as we expand our locations and management levels.

Key Responsibilities:

  • Foster a positive team atmosphere by engaging with all team members.
  • Ensure efficient kitchen operations to maintain a steady supply of fresh cookies.
  • Oversee quality assurance to guarantee consistency in taste across all locations.
  • Deliver exceptional customer service to encourage repeat visits.
  • Maintain cleanliness and uphold health standards in the store.
  • Analyze reports to monitor store performance metrics.
  • Inspire and mentor employees to enhance daily operations.
  • Address and resolve any conflicts or complaints from customers and staff.
  • Conduct regular inventory checks on rotating ingredients.
  • Assist in managing labor and facilitating communication among employees.
  • Stay updated with corporate communications through our internal app.

Qualifications:

  • Attention to detail is crucial for this role.
  • Must be available to work all shifts.
  • A background check is required.
  • Applicants must be at least 18 years old.
  • A high school diploma is necessary.
  • Reliable transportation is essential.
  • Prior experience in food management is mandatory.
  • ServSafe Manager's certification is required or must be obtained upon hiring.
  • Ability to stand for the entire shift and lift up to 50 lbs is necessary.

Join us in our journey to create the perfect cookie experience, where your skills and passion for baking can shine