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Bakery Operations Manager

2 months ago


Chesterfield, Missouri, United States Crumbl Cookies Full time
Job Overview

Crumbl Cookies is seeking a highly detail-oriented and experienced Bakery Operations Manager to oversee the daily operations of our bakery. As a key member of our team, you will be responsible for ensuring the efficient production of high-quality cookies, maintaining a clean and safe work environment, and delivering exceptional customer service.

Key Responsibilities
  • Cookie Production: Manage the production process to ensure timely and efficient delivery of cookies to our customers.
  • Quality Control: Conduct regular quality checks to ensure that our cookies meet our high standards.
  • Team Management: Supervise and motivate a team of 4-8 employees to achieve production goals and maintain a positive work environment.
  • Inventory Management: Conduct regular inventory checks to ensure that we have the necessary ingredients and supplies to meet customer demand.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Store Maintenance: Maintain a clean and safe work environment, including the bakery, storage areas, and customer service areas.
Requirements
  • Experience: Prior management experience in a fast-paced bakery or food production environment.
  • Education: High school diploma or equivalent.
  • Skills: Strong attention to detail, excellent communication and leadership skills, and ability to work in a fast-paced environment.
  • Certifications: ServSafe Manager's certificate or ability to obtain one upon hire.
  • Physical Demands: Ability to stand for long periods and lift up to 50 pounds.