Bakery Operations Manager
5 days ago
Overview
Crumbl Cookies is seeking a highly detail-oriented and experienced Bakery Assistant Manager to join our team. As a key member of our bakery operations, you will be responsible for ensuring the efficient production of our signature cookies, maintaining high-quality standards, and delivering exceptional customer experiences.
Key Responsibilities
- Cookie Production: Oversee the daily production of cookies, ensuring that all batches meet our high-quality standards.
- Inventory Management: Conduct regular inventory checks to ensure that all ingredients and supplies are properly stocked and managed.
- Team Management: Lead and motivate a team of bakery staff, providing guidance and coaching to ensure that they are meeting their performance goals.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Store Maintenance: Maintain a clean and organized store environment, ensuring that all equipment and facilities are in good working order.
- Reporting and Analysis: Track and analyze sales data, customer feedback, and other key performance indicators to identify areas for improvement and implement changes as needed.
Requirements
- Experience: 2+ years of experience in a bakery or food production environment, with a focus on management or leadership roles.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Skills: Excellent communication and leadership skills, with the ability to motivate and coach a team of staff members. Strong attention to detail and ability to maintain high-quality standards. Ability to work in a fast-paced environment and adapt to changing priorities.
- Certifications: ServSafe Manager's certificate or equivalent required.
What We Offer
- Competitive Salary: Starting salary is negotiable based on experience.
- Benefits: Health insurance with 50% premiums paid, optional dental and vision plans available, paid time off (2 weeks per year for vacation and personal days).
- Growth Opportunities: Opportunities for advancement within the company, with multiple locations and levels of management.
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