Bakery Operations Manager

5 days ago


Chesterfield, Missouri, United States Crumbl Cookies Full time
Job Description

Overview

Crumbl Cookies is seeking a highly detail-oriented and experienced Bakery Assistant Manager to join our team. As a key member of our bakery operations, you will be responsible for ensuring the efficient production of our signature cookies, maintaining high-quality standards, and delivering exceptional customer experiences.

Key Responsibilities

  • Cookie Production: Oversee the daily production of cookies, ensuring that all batches meet our high-quality standards.
  • Inventory Management: Conduct regular inventory checks to ensure that all ingredients and supplies are properly stocked and managed.
  • Team Management: Lead and motivate a team of bakery staff, providing guidance and coaching to ensure that they are meeting their performance goals.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, ensuring that all equipment and facilities are in good working order.
  • Reporting and Analysis: Track and analyze sales data, customer feedback, and other key performance indicators to identify areas for improvement and implement changes as needed.

Requirements

  • Experience: 2+ years of experience in a bakery or food production environment, with a focus on management or leadership roles.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and coach a team of staff members. Strong attention to detail and ability to maintain high-quality standards. Ability to work in a fast-paced environment and adapt to changing priorities.
  • Certifications: ServSafe Manager's certificate or equivalent required.

What We Offer

  • Competitive Salary: Starting salary is negotiable based on experience.
  • Benefits: Health insurance with 50% premiums paid, optional dental and vision plans available, paid time off (2 weeks per year for vacation and personal days).
  • Growth Opportunities: Opportunities for advancement within the company, with multiple locations and levels of management.


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