Program Assistant

1 week ago

Ann Arbor, Michigan, United States University of Michigan Full time

Job Summary

The University of Michigan's Rackham Graduate School is seeking a temporary program assistant to support outreach initiatives, particularly focused on increasing access for undergraduate student participants in TRIO programs across the state of Michigan. This role will involve working closely with Rackham staff, departmental faculty, and other university administrators to plan event logistics, facilitate engagement activities, and develop program evaluation tools.

Responsibilities

  • Assist the academic program manager with the execution of program content
  • Work closely with Rackham staff, departmental faculty, and other university administrators to plan event logistics
  • Facilitate engagement activities and assist with the development of program evaluation tools
  • Facilitate communication between staff and guests, and anticipate and resolve participant problems or concerns
  • Complete related administrative tasks such as drafting documents, data entry, data management, and attending team meetings

Required Qualifications

  • Familiarity with diversity issues in higher education and specifically the challenges faced by underrepresented populations
  • Experience delivering programs in both in-person and virtual formats, including familiarity with Canvas, Zoom, and other virtual platforms
  • Demonstrated experience in and understanding of program development and implementation
  • Excellent oral and written communication skills, including the ability to maintain confidentiality in matters of a sensitive and confidential nature
  • Ability to handle multiple projects with excellent attention to detail and ability to meet deadlines
  • Ability to work as part of a team and capacity to exercise independent initiative
  • Demonstrated customer service skills
  • Knowledge of personal computer productivity tools, including word processing, spreadsheets, presentation, and electronic communication software packages

Desired Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Familiarity with diversity issues in higher education and specifically the challenges faced by underrepresented populations
  • Demonstrated experience in mentoring undergraduate students from diverse backgrounds
  • Reasonable knowledge of University and departmental policies and procedures, University organization, and University protocol and governance
  • Research and scholarly interest in graduate student development

Work Mode

This position is eligible for hybrid or mobile/remote work mode, subject to change at any time, and for any reason, throughout the course of employment.

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