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Program Evaluation Specialist

2 months ago

Ann Arbor, Michigan, United States University of Michigan Full time
About the Role

The University of Michigan is seeking a highly skilled Program Evaluation Specialist to join our team as a Site Support Coordinator. This is a full-time, hybrid position located in Ann Arbor, Michigan.

Key Responsibilities
  • Serve as the interface between the Program Directors, Program Manager, Coordinating Center staff and participating sites for quality assurance.
  • Work closely with the Program Manager and Assistant Site Support Manager to ensure data quality, partner engagement, support site quality improvement activities, and disseminate and implement MARCQI resources and quality improvement aims.
  • On-board statewide partners with the Program Manager & Assistant Site Support Manager.
  • Build and maintain relationships across participating sites, including visiting (at maximum) twice yearly to evaluate data quality assurance adherence to program procedures and data quality and evaluate the performance of participating sites.
  • Communicate site review and visit findings to MARCQI coordinators and managers, providing timely and informative/constructive feedback to each site based on visit results.
  • Identify and report issues of data validity, clinical data entry, or issues regarding incomplete cases to the Program Manager, Assistant Site Support Manager, and other Coordinating Center staff.
  • Serve as the main contact for MARCQI partner Site Coordinators (e.g., questions regarding data variables and definitions).
  • Support the developing and testing of data collection strategies and tools (e.g., data elements, data registry), and provide training and education for the participants on program requirements.
  • Establish and follow consistent data collection, reporting, evaluation systems, and procedures.
  • Lead abstractor education framework and training sessions with site support coordinator partners.
  • Address data registry access issues and concerns.
  • Support participating site?s quality improvement activities and goals.
  • Identify issues preventing program participants from functioning at high levels of performance, and working with participants to resolve these issues.
  • Create and maintain documentation of procedures/processes.
  • Attend all collaborative-wide meetings and abstractor support sessions.
  • Support (and when ready, lead) the abstractor training, breakout sessions, and educational phone calls.
  • Complete other assigned projects, as needed.
Requirements
  • Bachelor's degree in a healthcare field or nursing or quality or public health is required.
  • Minimum of two years' experience in a healthcare setting is required with direct access to view medical records.
  • 3-5 years of experience in analyzing processes, data collection, and quality improvement opportunities.
  • Experience with databases and/or data collection in clinical research.
  • Demonstration of work in quality improvement.
  • Proficiency in Microsoft Office Suite (e.g. Outlook, Word, Excel, PowerPoint, Teams), Google Suites (e.g. Docs, Sheets, Drive), DropBox, Asana, and Zoom.
  • Excellent interpersonal and communication skills (both written and oral).
  • Ability to work cohesively in a team.
  • Independently address tasks with minimal direct supervision.
  • Meticulous organizational skills with the ability to effectively manage multiple relationships and priorities.
  • Individual must be able to be in the office in Ann Arbor, Michigan and travel to meetings and participating locations across the state throughout the year.