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Senior Key Account Manager

2 months ago

Minneapolis, Minnesota, United States Nature's Touch Frozen Foods Full time

About Nature's Touch Frozen Foods

We are a leading provider of frozen fruits and private label products in North America, Australia, Taiwan, and Japan. Our company is based in Montreal, Canada, and we are committed to delivering high-quality products and exceptional customer service.


The Role

We are seeking a Senior Key Account Manager to join our sales team. As a Senior Key Account Manager, you will be responsible for managing our relationships with key customers in the United States, developing and implementing strategic account plans to achieve growth targets, and driving category growth through effective account activity.


Key Responsibilities

  • Act as the primary liaison between Nature's Touch and key customers, ensuring their needs are met while representing the company's interests effectively.
  • Develop and implement strategic account plans to achieve growth targets and drive profitability.
  • Prepare compelling and data-driven presentations tailored to each customer, identifying growth opportunities and actionable plans.
  • Lead negotiations with customers on pricing and contracts to achieve mutually beneficial outcomes.
  • Cultivate and maintain superior relationships with assigned accounts and customers, fostering trust and collaboration.
  • Manage with the customer the project lifecycle with private label customers, from innovation to packaging changes, ensuring seamless execution and customer satisfaction.
  • Collaborate with category teams to drive category growth through the 4 P's.
  • Develop and manage budgets and forecasts for accounts, ensuring alignment with volume and profit targets.
  • Develops, runs, and communicates monthly sales performance dashboards/scorecards.
  • Supports data/insight gathering and reporting – internal/external
  • Handle customer requests and communications promptly and professionally.


Requirements

  • University degree, preferably in business discipline
  • 2 – 3 years managing large national accounts as an Account Manager
  • Experience with private-label products is required.
  • Experience with category management and or marketing is preferred.
  • Superior verbal and written communication skills.
  • Strong commercial acumen with a passion for building long term partnerships
  • Proven track record of business development
  • Demonstrably high-calibre analytical ability and presentation skills
  • Comfortable in taking calculated risks.
  • Excellent interpersonal and negotiation skills.
  • Confident and driven to bring in new business.