Gaming Ambassador

2 weeks ago


Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full time
Position Overview

The Plaza Hotel & Casino LLC is dedicated to being a premier destination, driven by our commitment to building enduring relationships, delivering exceptional service, and offering classic gaming experiences with a contemporary flair.

Core Values:

  • Integrity in all actions
  • Respect and consideration for all individuals
  • Exceeding expectations consistently
  • Passion and enthusiasm in our work

To fulfill our vision, we seek remarkable individuals who are motivated, talented, and diverse, embodying the spirit of a high-performance culture. Our team members receive comprehensive training, mentorship, and opportunities for growth to excel in their roles.

ROLE SUMMARY: As a Gaming Ambassador, you will play a crucial role in delivering outstanding service to create memorable experiences for our guests. This position is responsible for upholding the company's service standards and brand initiatives. Key responsibilities include providing prompt, accurate, and courteous service while managing multiple gaming tables and supporting various operational functions. All tasks must align with departmental and organizational policies and procedures.

Key Responsibilities:

  • Deliver exceptional service that aligns with the property's service standards and brand values
  • Welcome guests warmly, build rapport, and provide top-notch customer service by addressing inquiries and resolving issues
  • Manage financial transactions including buy-ins, payouts, and markers
  • Effectively deal multiple games
  • Process winning and losing bets in accordance with established rules and procedures

Additional Responsibilities:

  • Foster a professional, friendly, and welcoming environment that enhances the guest gaming experience and ensures smooth operations
  • Engage with guests proactively, identifying their needs and fulfilling them effectively
  • Direct guests appropriately to minimize wait times
  • Identify and resolve guest concerns promptly, following service recovery protocols
  • Promote the benefits of loyalty programs and other venue offerings enthusiastically
  • Maintain thorough knowledge of events, amenities, and general information to assist guests effectively
  • Uphold high standards of personal appearance and grooming
  • Ensure accurate game fills and credits
  • Monitor for any unusual activities and report them to management
  • Stand for extended periods as required

This job description is not exhaustive and may include additional duties necessary for the effective operation of the department.

Qualifications:

  • Must be at least 21 years old
  • Minimum of 6 months experience or completion of Dealer School
  • Knowledge of gaming regulations and policies
  • Ability to deal multiple games
  • Energetic and motivated personality
  • Initiative and adaptability
  • Excellent customer service skills
  • Strong interpersonal skills for effective communication
  • Professional demeanor and appearance
  • Availability to work varied shifts, including weekends and holidays
  • Effective communication skills in English, both written and verbal
  • Must possess or be able to obtain a Gaming Registration
  • Ability to successfully complete an audition and interview
  • Willingness to learn additional games

Preferred Qualifications:

  • At least 1 year of experience as a Dealer
  • High School diploma or equivalent
  • Previous experience in a similar gaming environment

Licenses and Certifications:

  • Gaming Registration

The Plaza Hotel & Casino LLC is an Equal Opportunity Employer. We are committed to providing reasonable accommodations to qualified individuals with disabilities and encourage discussions regarding potential accommodations.


  • Gaming Ambassador

    7 days ago


    Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full time

    Position OverviewThe VISION of Plaza Hotel & Casino LLC is to be the premier destination in Downtown, driven by our MISSION to establish enduring relationships, deliver exceptional service, and offer classic gaming experiences with a contemporary flair. The transformation has commenced, embodying The Plaza Way.Core Principles:Always act with integrityShow...

  • Gaming Ambassador

    7 days ago


    Las Vegas, Nevada, United States Plaza Hotel & Casino LLC Full time

    Position OverviewThe Plaza Hotel & Casino LLC is dedicated to creating an exceptional atmosphere where guests can enjoy a memorable gaming experience. Our commitment to excellence is guided by our core values, which emphasize integrity, respect, and outstanding service.Key Responsibilities:Deliver exemplary service that aligns with the property's service...

  • Attraction Ambassador

    1 month ago


    Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARY:The Ambassador - Eiffel Tower is responsible greeting customers and sharing the history of the Las Vegas Eiffel Tower in relation to the original in Paris, France. Ambassador must be comfort riding in a small elevator for an extended length of time, escorting valued guests to and from the Viewing Deck. Must possess clear communication skills in...


  • Las Vegas, Nevada, United States Levy Sector Full time

    Levy Sector Position Title: Support AmbassadorPay Range: $16 to $18 We Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP...


  • Las Vegas, Nevada, United States Main Street Station Casino Brewery Hotel Full time

    Job Description**About Us**Main Street Station Casino Brewery Hotel is a leading entertainment company in the United States, committed to delivering exceptional gaming experiences to our customers. Our success is built on a foundation of innovation, customer satisfaction, and a passion for excellence.**Job Summary**We are seeking a highly skilled and...


  • Las Vegas, Nevada, United States UNITE HERE HEALTH Full time

    Position OverviewUNITE HERE HEALTH is dedicated to serving over 190,000 workers and their families in the hospitality and gaming sectors across the nation. Our commitment to innovation and progress drives us to create impactful programs and benefits that empower our participants to take charge of their health and healthcare. We invite you to explore this...


  • Las Vegas, Nevada, United States UNITE HERE HEALTH Full time

    Position OverviewUNITE HERE HEALTH is dedicated to serving over 190,000 workers and their families in the hospitality and gaming sectors across the nation. Our commitment to innovation and progress drives us to create impactful programs and benefits that empower our participants to take charge of their health and healthcare. This role presents an exciting...


  • Las Vegas, Nevada, United States UNITE HERE HEALTH Full time

    Position OverviewUNITE HERE HEALTH is dedicated to serving over 190,000 individuals and their families within the hospitality and gaming sectors across the nation. Our commitment to innovation and progress fuels our development of impactful programs and benefits aimed at empowering our participants in managing their health and healthcare effectively. We...

  • Retail Associate

    1 month ago


    Las Vegas, Nevada, United States Culture Kings Full time

    Who we areCulture Kings represents the relationship between music, sport, and fashion.Within each of these components, streetwear has underlined and evolved to become an essential part of culture.Culture Kings prides itself on exclusivity and superiority offering a premium retail experience across all genres, cultures, styles, and ages combined with an...


  • Las Vegas, Nevada, United States Tuscany Suites and Casino Full time

    Job SummaryWe are seeking a highly skilled Slot Attendant to join our team at Tuscany Suites and Casino. As a Slot Attendant, you will be responsible for providing exceptional guest service on the slot gaming floor and ensuring a seamless experience for our patrons.Key ResponsibilitiesGuest Service: Provide a high level of service to guests, responding to...


  • Las Vegas, Nevada, United States Gatsby's Cocktail Lounge Full time

    Job OverviewPOSITION OBJECTIVE:The role encompasses a variety of responsibilities aimed at enhancing the guest experience and supporting bar operations.Adhering to the Food & Beverage service protocols established by the management team.Promoting the venue and personal brand effectively.Encouraging guests to make reservations for a more personalized...


  • Las Vegas, United States Palms Casino Resort Full time

    Working closely with the Slot and Assistant Slot Shift Manager, the Gues Service Ambassador provides prompt service excellence to guests in the gaming area; expediting service calls, fixing minor machine errors, and keeping the gaming floor clean and organized. Additionally, the Guest Service Ambassador is responsible for verifying jackpots, expediting...


  • Las Vegas, United States teamworkonline Full time

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Overview:The Vegas Golden Knights franchise is the first major professional...


  • Las Vegas, United States UNITE HERE HEALTH Full time

    Job DescriptionJob DescriptionUNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging....


  • Las Vegas, United States Weservelv Full time

    **Guest Services Representative / Ambassador ($12-$14 an hour)** Human Resources Las Vegas, Nevada Minimum Experience **Entry-level** Welcome to WeServe ! Were building the future of live entertainment event staffing. Come join us! Now Hiring Ambassadors for iHeart Radio, Bruno Mars, Usher, Las Vegas Aviators, One Republic, Upcoming Las Vegas Golden Knights...


  • Las Vegas, United States UNITE HERE HEALTH Full time $18 - $22

    Job DescriptionJob DescriptionUNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging....

  • Brand Ambassador

    4 days ago


    Las Vegas, United States ATN Event Staffing Full time

    Job DescriptionJob DescriptionJoin Our Elite Team!ATN Event Staffing is seeking energetic brand ambassadors to assist with promotional events taking place at one of Las Vegas's most exciting music festivals! As part of our team you will be assisting with promotional events for one of a variety of top brands. This event will feature performances from...

  • Casino Ambassador

    2 months ago


    Las Vegas, United States Gold Coast Hotel & Casino Full time

    Job DescriptionJob DescriptionCompany DescriptionBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry....

  • Content Specialist

    2 months ago


    Las Vegas, United States AGS - American Gaming Systems Full time

    **MUST LIVE IN LAS VEGAS, NEVADA**Job OverviewAs a Content Specialist you have a passion for creating engaging stories through multiple forms of media. You are up to date on all social media and pop culture trends and have the ability to turn corporate messages into relevant, creative content. Responsibilities Manage AGS’ social media and online channels...

  • Content Specialist

    2 months ago


    Las Vegas, United States AGS - American Gaming Systems Full time

    **MUST LIVE IN LAS VEGAS, NEVADA**Job OverviewAs a Content Specialist you have a passion for creating engaging stories through multiple forms of media. You are up to date on all social media and pop culture trends and have the ability to turn corporate messages into relevant, creative content. Responsibilities Manage AGS’ social media and online channels...

  • Cage Cashier

    4 weeks ago


    Las Vegas, United States Flamingo Paradise LLC Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for completing transactions such as, but not limited to, exchanging cash and/or coin denomination, exchanging slot vouchers and table games chips into monetary funds, counting monetary funds, player account maintenance, new player enrollments, coupon redemptions, and describing...

  • Cage Cashier

    1 month ago


    Las Vegas, United States Flamingo Paradise LLC Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for completing transactions such as, but not limited to, exchanging cash and/or coin denomination, exchanging slot vouchers and table games chips into monetary funds, counting monetary funds, player account maintenance, new player enrollments, coupon redemptions, and describing...

  • Retail Associate

    1 month ago


    Las Vegas, United States Culture Kings Full time

    Who we areCulture Kings represents the relationship between music, sport, and fashion.Within each of these components, streetwear has underlined and evolved to become an essential part of culture.Culture Kings prides itself on exclusivity and superiority offering a premium retail experience across all genres, cultures, styles, and ages combined with an...


  • Las Vegas, United States Gatsby's Cocktail Lounge Full time

    Job DescriptionJob DescriptionJOB PURPOSE:To include but not limited to Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by VENUE managers and chefs. Actively marketing VENUE and SELF. Encourage to make weekly table reservations. Assist in developing restaurant database through networking and completing...

  • Model Bartender

    3 months ago


    Las Vegas, United States Clique Durango Pool, LLC Full time

    Job DescriptionJob DescriptionJOB PURPOSE:To include but not limited to Consistently following sequence of service utilizing all proper procedures standardized by VENUE managers and chefs. Actively marketing VENUE and SELF. Encourage to make weekly table reservations Build and establish a personal clientele. Participate in weekly marketing requirements and...

  • Model Bartender

    5 days ago


    Las Vegas, United States Clique Hospitality L.L.C. Full time

    JOB PURPOSE: To include but not limited to Consistently following sequence of service utilizing all proper procedures standardized by VENUE managers and chefs. Actively marketing VENUE and SELF. Encourage to make weekly table reservations Build and establish a personal clientele. Participate in weekly marketing requirements and outings Responsible for...


  • Las Vegas, United States WeServe Plus Inc Full time

    Job DescriptionJob DescriptionSalary: Welcome to WeServe ! We’re building the future of live entertainment event staffing. Come join us! Now Hiring Ushers for Las Vegas Golden Knights 2023 Season, Adele, Usher, Las Vegas Aviators, Penn & Teller, Criss Angel, Keith Urban & More!We are looking for Ushers & Ticket Scanners. Previous special live event...

  • Retail Associate

    2 months ago


    Las Vegas, United States Culture Kings Full time

    Who we are Culture Kings represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture. Culture Kings prides itself on exclusivity and superiority offering a premium retail...


  • Las Vegas, United States Staff Works Full time

    Exciting Opportunity: Unleash Your Sales Superpowers with Us! Are you a dynamic go-getter with a knack for building relationships and closing deals? Do you thrive in a fast-paced, rewarding environment? If so, we want YOU to join our client's team as a New Business Development Rep! Year 1 OTE Earning Potential: $60k + Commissions ($155k) Our client is a...


  • Las Vegas, United States Swatch Group Full time

    The company Is looking for an ideal candidate that has relevant luxury retail sales experience and possess exceptional customer service skills. The applicant of choice should have a proven track record of longevity with prior luxury employers. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about...


  • Las Vegas, United States Staff Works Full time

    Exciting Opportunity: Unleash Your Sales Superpowers with Us! Are you a dynamic go-getter with a knack for building relationships and closing deals? Do you thrive in a fast-paced, rewarding environment? If so, we want YOU to join our client's team as a New Business Development Rep! Year 1 OTE Earning Potential: $60k + Commissions ($155k) Our client is a...