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Customer Experience Specialist
2 months ago
**Job Summary**
The Domino's Franchise is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.
**Key Responsibilities:**
- Answer customer calls and respond to customer inquiries in a polite and courteous manner.
- Assist customers with orders and provide solutions to any issues that may arise.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Count and verify ingredients on every order to ensure accuracy.
- Operate a cash register and handle customer transactions.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
**Requirements:**
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to lift up to 25 pounds and stand for long periods.
**What We Offer:**
- A competitive hourly wage and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Ongoing training and development to improve skills and knowledge.
**Language:** English (en-US)