Customer Experience Ambassador

4 weeks ago


Denver, Colorado, United States VO Med Spa - Colorado Full time
About the Role:

The Guest Experience Specialist is a vital member of our team at V/O Med Spa Boulder. This role is responsible for ensuring that every guest has an exceptional experience from the moment they contact us to the moment they leave our spa.

Key Responsibilities:
  • Accurately schedule guests and ensure timely delivery of services
  • Provide exceptional communication and administrative services to guests
  • Support the sales process by making phone calls and sending text messages/emails to leads
  • Represent the V/O Med Spa brand at the highest level

Requirements:

  • Thorough knowledge of spa services
  • Excellent interpersonal skills and customer service orientation
  • Excellent cleanliness and sanitation skills
  • Ability to consult patients regarding cosmetic and non-cosmetic treatment options, techniques, and treatment plans

What We Offer:

  • PTO
  • Performance-based commission opportunity
  • Growth opportunities
  • Company-paid team outings
  • Continuous training and education


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