Care Coordinator
6 days ago
About the Role
The University of Pennsylvania is seeking a highly skilled Substance Use Navigator to join our team. As a key member of our interdisciplinary care team, you will provide trauma-informed, evidence-based care management to support individuals seeking recovery within the Penn Medicine system.
Key Responsibilities
- Manage a caseload of patients, maintaining contact in-person, by phone, or email to understand patient needs, challenges, and goals related to their care plan.
- Conduct thorough assessments to identify patient barriers to accessing care and develop strategies to overcome those barriers.
- Develop and implement patient care plans, facilitating appointments for patients needing social support services or medical care.
- Collaborate with team members to connect patients with a comprehensive range of support services, including communities of recovery, MOUD, education, vocational, and social services.
- Update and expand resources within Penn and with community practices to support patient recovery.
Requirements
- Bachelor's degree and 2 to 3 years of experience or equivalent combination of education and experience is required.
- Prior harm reduction and substance use experience and knowledge of available resources is essential.
- Ability to work in person in Philadelphia area up to 5 days/week on site.
- Demonstrated ability to collaborate effectively in a team setting.
- Ability to quickly assimilate new information in a fast-paced work environment with enthusiasm.
- Well organized and demonstrates skill in prioritizing competing job duties.
- Ability to multi-task.
- Ability to utilize computer software (Word, Outlook, Excel, PowerPoint, Canva) and website updates in WordPress.
- Bilingual: English and Spanish preferred.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
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