Lead Program Manager

1 day ago

San Francisco, California, United States Cypress HCM Full time
Job Overview

Cypress HCM is seeking an experienced Program Manager to lead cross-functional coordination of initiatives, including emergency responses, ongoing partnerships, marketing, creative, community, and fundraising. The ideal candidate will have a proven track record of program development and management, with experience in product development, supporting the planning, operationalizing, tracking, and scaling of business-critical initiatives within a complex, fast-paced organization.

Key Responsibilities
  • Work closely with functional leadership to plan and track project priorities, timelines, resources, and deliverables
  • Create and socialize frequent updates to and from the team; identify and communicate changes; ensure ongoing alignment and that commitments are met
  • Partner with Program Managers throughout the company to align needs, assess priorities, and anticipate roadmaps/milestones/deliverables across a wide range of projects and stakeholders
  • Proactively identify opportunities and/or risks throughout the project lifecycle; take appropriate actions to resolve issues and manage stakeholder expectations as needed
  • Autonomously develop documentation, templates, frameworks, principles, guidelines, etc., to enable process optimization and quality output
  • Drive initiatives forward by identifying opportunities for collaboration/leverage, and highlighting connections between disparate teams, tracks of work, etc.
  • Support scheduling and facilitation of milestone meetings/check-ins/presentations, especially those involving stakeholders from multiple teams/disciplines and/or senior leadership
  • Develop and manage the process/system for tracking, storing, archiving, and searching documents and deliverables
  • Build and leverage relationships throughout the broader organization to help grow the influence and impact of the team
Requirements
  • Extensive practical experience in project/program management, gained through managing large and complex programs end-to-end
  • Strong knowledge and handling of project and program management methodology, tools, and techniques
  • Ideally program management experience in software development program management, marketing and growth program management, or Operations program management
  • Significant understanding of the research/insights discipline, roles, principles, and practices
  • Experience managing projects that include both internal and external/3rd-party stakeholders/contributors
  • Experience building relationships and collaborating across a geographically dispersed team
  • Track record of successful execution in dynamic, fast-paced environments
  • Proven ability to work in ambiguous and unpredictable contexts; to operate independently and take initiative; and to create structure and consistency
  • Proven ability to work positively with cross-functional stakeholders and align them on common goals
  • Proven ability to influence and drive change with senior leaders
  • Proven ability to balance a principled approach with pragmatism; to find creative/innovative solutions to problems
  • Strong situational awareness and critical thinking skills
  • Demonstrated commitment to ethical standards and integrity, both in day-to-day relationships with peers and in attitude with respect to customers and stakeholders
Qualifications
  • Minimum 8-10 years experience managing moderate to large-sized projects/programs from initiation to launch within complex operating environments
  • Exceptional leadership, priority management, facilitation, and organizational skills Outstanding working knowledge of project/program management principles
  • Preferred/Plus
    • Certified in program & project management methodologies, such as Scrum (CSM), PMI-PMP, LUMA, etc.
    • Previous experience supporting research industry/disciplines, including working with both internal research teams and external/3rd-party vendors
    • Strong knowledge in program/portfolio management tools (Atlassian Suite, Asana, etc.)
    • Experience with emergency response
Compensation
  • $75.21 – 79.31/hr W-2

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