Client Relations Specialist II

2 weeks ago


Lowell, Arkansas, United States Underwriters Laboratories Full time

Position Overview:
The Client Services Coordinator II is a pivotal role focused on fostering strong client relationships. This position involves extensive interaction with clients, utilizing client relationship management (CRM) systems to address inquiries and clarify project timelines.

Key Responsibilities:
1. Manage and respond to client inquiries effectively, ensuring a high level of satisfaction.
2. Utilize CRM software to track client interactions and maintain accurate records.
3. Collaborate with internal teams to communicate project updates and timelines clearly.

Qualifications:
1. Strong interpersonal and communication skills.
2. Proficiency in CRM tools and client management processes.
3. Ability to work in a fast-paced environment while maintaining attention to detail.

This role is essential for ensuring that clients receive the support they need and that their expectations are met throughout the project lifecycle.



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