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Client Relations Specialist II

2 months ago

Lowell, Arkansas, United States Underwriters Laboratories Full time

Position Overview:
The Client Services Coordinator II position is a pivotal role focused on fostering client relationships. This position involves extensive interaction with clients, utilizing advanced client relationship management (CRM) systems to address inquiries and clarify project timelines.

Key Responsibilities:
1. Manage and respond to client inquiries effectively, ensuring all questions are addressed promptly.
2. Utilize CRM software to track client interactions and maintain accurate records.
3. Collaborate with internal teams to ensure client expectations are met and exceeded.

Qualifications:
1. Proven experience in client services or a related field.
2. Strong communication skills, both verbal and written.
3. Ability to work independently and as part of a team.

Why Underwriters Laboratories?
At Underwriters Laboratories, we prioritize client satisfaction and strive to create lasting partnerships. Join us in delivering exceptional service and support to our valued clients.