Site Reliability Engineering Manager

13 hours ago

Beaverton, Oregon, United States DAT Freight & Analytics Full time
About DAT Freight & Analytics

DAT Freight & Analytics is a leading provider of transportation supply chain logistics solutions. With 45 years of experience, we continue to innovate and transform the industry by deploying software solutions to millions of customers daily.

The Opportunity

We are seeking a Site Reliability Engineering (SRE) and NOC Manager to join our team in Denver, Colorado; Beaverton, Oregon; or remote Seattle, Washington. As a leader, you will be responsible for managing a team of Site Reliability Engineers and NOC engineers, ensuring the reliability, availability, and performance of our systems and services.

Key Responsibilities
  • Lead, mentor, and manage a team of SREs and NOC engineers, providing guidance, support, and career development opportunities.
  • Develop and execute strategies to enhance system reliability, availability, and performance.
  • Refine and improve our incident management process, providing collection and reporting for all relevant MTTx metrics.
  • Collaborate with engineering teams to design, deploy, and maintain scalable and robust systems.
  • Oversee the creation and maintenance of monitoring, alerting, and incident remediation processes.
  • Manage and prioritize operational tasks, incidents, and system improvements.
  • Drive continuous improvement initiatives, including post-incident reviews and root cause analysis.
  • Ensure adherence to best practices and industry standards for SRE and operational excellence.
  • Develop and track key performance metrics and service level objectives (SLOs).
  • Participate in on-call rotation and incident management as needed.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Proven experience as an SRE or in a similar role, with a track record of managing and leading technical teams.
  • Strong knowledge of system design, networking, and cloud infrastructure.
  • Proficiency in scripting or programming languages (e.g., Python, Go, Shell).
  • Proficiency in AWS, GCP, or other cloud platforms.
  • Experience with monitoring, logging, and observability tools (e.g., Datadog, NewRelic, Prometheus, Grafana, ELK Stack).
  • Familiarity with containerization and orchestration platforms (e.g., Docker, Kubernetes).
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple priorities effectively.
Why DAT Freight & Analytics?

DAT Freight & Analytics is an award-winning employer of choice. We offer a hybrid work environment, competitive salary and benefits package, and opportunities for professional growth and development. Our team is passionate about delivering innovative solutions and making a real difference in the trucking industry.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

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