Customer Experience Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Engagement
- Provide personalized service to customers, responding to their needs and preferences
- Engage in friendly conversation with customers to build relationships and drive sales
- Sales and Merchandising
- Process customer transactions accurately and efficiently
- Stock shelves and maintain a high level of product knowledge to drive sales
- Participate in visual merchandising and store displays to create an engaging shopping environment
- Team Collaboration
- Assist other team members with tasks and projects as needed
- Contribute to a positive and inclusive team culture
- Education
- High school diploma or equivalent required
- Experience
- No prior experience required, but previous customer service experience preferred
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
This is a part-time position, with varying schedules to meet the needs of the store. Team members are expected to be flexible and available to work a range of hours, including evenings, weekends, and holidays.
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers a range of benefits and incentives to eligible team members, including medical, dental, and vision plans, paid time off, and tuition reimbursement.
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