Customer Experience Representative
1 month ago
Hiring Immediately at Cason Estates Apartment Homes in Murfreesboro, TN
Are you passionate about delivering exceptional customer experiences? As a Customer Experience Specialist, you will play a vital role in ensuring our residents feel at home in our community and assisting prospective residents in finding their perfect apartment home.
Your key responsibilities will include:
- Providing courteous and prompt responses to all resident and prospect inquiries via phone, email, and text
- Ensuring apartments are ready to show daily and for upcoming move-ins
- Walking buildings, amenities, and vacant apartment homes to ensure quality meets our standards
- Understanding pricing and information about all available apartment homes and answering questions to prospective renters
- Assisting in planning community events and social media marketing
- Maintaining community-related communications and vendor relationships
We offer a competitive base pay and quarterly bonus structure, full health, vision, dental, life, and disability benefits, generous 401k and HSA company match, paid time off, and 9 paid holidays.
Cottonwood Residential has revolutionized the industry by introducing Self-Guided Tours, redefining the customer experience. We're looking for innovative, hardworking individuals who can help us continue to improve the customer experience at our communities.
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