Customer Experience Ambassador

2 months ago


Murfreesboro, Tennessee, United States Lucciano ́s - Il Maestro del Gelato Full time
Job Overview

Lucciano's - Il Maestro del Gelato is a family-owned business that prides itself on serving the finest artisanal gelato in the world. We're seeking a skilled and enthusiastic Team Member to join our team and help us deliver exceptional customer experiences.

Key Responsibilities
  • Serving and Sales: Serve our delicious gelato and ice pops with a smile, working upfront with your team to greet every guest, offer samples, and make suggestions to ensure each guest leaves happier than they came in.
  • Food Safety and Quality: Follow exact training, food safety regulations, and company guidelines to consistently serve all of our products (gelato, ice pops, coffee corner items, and beverages).
  • Teamwork and Communication: Work alongside your teammates and leadership team to help the shop run consistently and smoothly while open for business or while closing. You must be comfortable under pressure and/or fast-paced environments.
Requirements
  • Customer Service: You have a passion for delivering exceptional customer experiences and a commitment to providing outstanding service.
  • Teamwork and Communication: You integrate fun as a way of being and working, and you communicate with honesty and kindness, creating a space for others to do the same.
  • Availability: Your availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and the schedule could include a combination of shift times, including mornings, evenings, and weekends.
Benefits
  • On-the-job training and skills development
  • Uniforms
  • Free parking
  • Employee discounts
  • Discount in other stores
  • Paid training
  • Flexible Schedule
  • Career growth opportunities


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