IT Support Specialist

4 days ago


Milford, Connecticut, United States Milton CAT Full time
IT Support Technician

Milton CAT is seeking a skilled IT Support Technician to join our dynamic team. As a key member of our IT department, you will provide technical assistance to our employees, troubleshoot issues, and implement solutions to ensure seamless IT operations.

Responsibilities:
  • Provide technical support to employees via phone, email, or in-person
  • Diagnose and resolve hardware and software issues
  • Configure laptops and other IT equipment for new hires and replacements
  • Meet with employees to understand common technical issues and provide training
  • Stay up-to-date with the latest IT trends and technologies
  • Collaborate with team members to resolve complex technical issues
  • Perform data entry, research, and other tasks to support the IT department
Requirements:
  • Associates degree required; Bachelor's degree preferred
  • 1-2 years of experience in IT or a related field
  • Excellent customer service skills and attention to detail
  • Ability to learn new technologies quickly
  • Proficient in Microsoft Office applications

Milton CAT is an equal opportunity employer that values diversity and inclusion. We encourage applications from individuals with disabilities, minorities, veterans, and women. A background check and drug test are required as part of our pre-employment process.



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