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Guest Services Associate I

2 months ago

Seattle, Washington, United States Seattle's Union Gospel Mission Full time
{"title": "Guest Services Associate I", "description": "Job Summary

We are seeking a Guest Services Associate I to join our team at Seattle's Union Gospel Mission. As a key member of our staff, you will provide exceptional support to our guests, ensuring a safe and welcoming environment.

Key Responsibilities
  • Coordinate and supervise volunteers to ensure a smooth and efficient operation of the welcome center.
  • Oversee the safety and cleanliness of the facility, including chore supervision and bed checks.
  • Provide leadership and guidance to guests, upholding the guidelines of our organization.
  • Compile daily records of events and communicate with staff via email.
  • Assist with administrative tasks, including data entry and document completion.
  • Help coordinate and facilitate support groups and classes.
  • Perform janitorial and maintenance duties as needed.
Requirements
  • High school diploma or equivalent required.
  • 1 year customer service experience required.
  • 1 year working in a social services environment required.
Work Environment

This role requires frequent use of computers, keyboarding, and talking on the telephone. Occasional standing, balancing, twisting, bending, stooping, kneeling, and reaching are also required. Regularly lifts up to 20 pounds and walks, uses stairways to climb to multiple floors within the facility.

Statement of Faith

We believe in the Bible as the inspired, authoritative Word of God. We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right-hand of the Father, and in His personal return in power and glory.

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

", "lang_code": "en-US"}