Guest Services Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at the Seattle Aquarium. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for all visitors.
Key Responsibilities:
- Provide information and assistance to guests regarding aquarium exhibits, programs, and services.
- Sell admission tickets, memberships, and other products.
- Operate the Virtual Reality experience and assist guests with headsets and pods.
- Assist with crowd and line management, and provide operational support as needed.
- Process payments and handle cash and credit transactions.
Requirements:
- Previous customer service experience, preferably in a fast-paced environment.
- Ability to work in a team environment and provide excellent customer service.
- Strong communication and problem-solving skills.
- Ability to multitask and work in a dynamic environment.
Working Conditions:
- Standing and walking for long periods.
- Ability to lift up to 25 pounds.
- Clear diction and acute hearing required for effective communication.
Benefits:
- $20.14 hourly rate.
- Temporary staff are not eligible for benefits, but accrue paid sick time and receive an additional $0.75/hour for transportation costs.
How to Apply:
Interested candidates should upload a resume to our online application portal. Application review will begin immediately.
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