Customer Service Sales Representative
2 weeks ago
Retail Sales Associate
Company Overview
Bridgestone America, Inc. is a leading entity in the tire and automotive service industry, employing a vast workforce across North America. With a network of over 2,200 retail locations, including well-known brands, we are committed to providing exceptional service and products to our customers. Our diverse team is dedicated to fostering an inclusive environment that values different perspectives and experiences.
Job Overview
The Retail Sales Associate plays a crucial role in promoting tire products and automotive repair services. This position involves engaging with customers directly to enhance sales performance, drive store profitability, and ensure a high level of customer satisfaction and loyalty.
Key Responsibilities
- Enhancing customer satisfaction and loyalty through excellent service
- Managing the merchandising, advertising, and promotion of products and services
- Responding energetically to customer inquiries both in-store and over the phone
- Exhibiting a strong desire to thrive in a retail setting
- Demonstrating motivation and drive in sales activities
- Performing additional tasks as assigned
Preferred Qualifications
- Associate degree or equivalent experience
Required Qualifications
- High School Diploma or equivalent
- A minimum of 2 years of experience in consumer retail sales
- Ability to effectively communicate with customers regarding sales and service issues to promote retention and loyalty
- Strong problem-solving skills related to customer concerns
- Possession of a valid driver's license and capability to operate both customer and company vehicles
- Commitment to completing and maintaining all required training and educational modules for the position
Employment Type
Regular: Full-time
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