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Customer Service Sales Associate

2 months ago

Quincy, Massachusetts, United States Fastenal Full time
Job Overview:

As a Full-time Customer Service Sales Associate, you will engage in a dynamic and fast-paced environment, demonstrating a keen interest in sales while providing exceptional support to our clientele.

This entry-level role is designed to assist customers effectively, ensuring a smooth experience and satisfaction with our services. A flexible schedule may be available following a comprehensive onboarding and training period, contingent upon achieving performance benchmarks.


Key Responsibilities:
The responsibilities of this position are primarily service-oriented, presenting a variety of challenges on a daily basis.

Primary Duties Include:
- Supporting sales and customer service initiatives
- Overseeing inventory management
- Processing and fulfilling customer orders
- Handling the receipt and shipment of products
- Conducting deliveries using a company vehicle

Required Qualifications:
The following qualifications are essential for this role:
- Must be at least 18 years of age
- Hold a valid driver's license and meet driving record standards for company vehicle use
- Pursuing or possessing a degree in Business/Marketing or relevant industry experience
- Strong written and verbal communication skills
- Proficient in computer applications
- Excellent mathematical skills, attention to detail, and a sense of urgency
- Demonstrated sales aptitude and a passion for customer service
- Self-motivated and driven by customer satisfaction
- Ability to lift and manage packages weighing between 25lbs-50lbs, with some up to 75lbs
- Successful completion of a drug screening, where applicable

Preferred Qualifications:
- Interest in opportunities for career growth

About Fastenal:

Since its inception, Fastenal has evolved from a single branch into a prominent distributor of industrial and construction supplies, boasting a vast network of service locations. Our commitment to local inventory and personalized service has been pivotal to our success.

We believe in empowering our employees to achieve remarkable outcomes through entrepreneurial spirit and innovation. Our culture encourages individuals to take ownership of their roles, fostering personal success and advancement within the company.

As a growth-oriented organization with a robust financial foundation, we prioritize training and promoting from within, creating ample opportunities for our workforce.


Benefits:
Fastenal provides a comprehensive benefits package for all full-time employees, which includes health, life, long-term disability, and dental insurance, along with paid vacation, sick leave, holidays, and a 401(k) plan with employer contributions. Equal Opportunity Employer Minorities/Females/Veterans/Disabled/Sexual Orientation/Gender Identity.