Customer Service Representative
4 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Sales Representative to join our team at Palmetto State Armory L. As a Customer Sales Representative, you will be responsible for providing exceptional customer service, assisting customers with their purchasing selections, and maintaining a positive buying experience.
Key Responsibilities:
- Assist customers with their purchasing selections, including firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, and men's and women's apparel.
- Provide outstanding customer service, resolving customer issues to the best of your ability.
- Greet customers in a timely manner and maintain a clean and organized store environment.
- Efficiently close sales to meet overall store sales goals and maintain a high working knowledge of product offerings.
- Reports directly to the store manager and frequently receives daily duties or instruction from the Department Lead.
Requirements:
- High school diploma or GED
- Previous sales or customer service experience
- High attention to detail and working knowledge of 4473 paperwork and the FBI NICS system preferred
- Strong problem-solving skills, ability to deal with high customer volume, and strong interpersonal skills
- Cash handling and previous cash register experience is a plus
Working Conditions:
This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time.
Physical Requirements:
Employee may experience the following physical demands for extended periods of time: reading, writing, and speaking, hearing, standing, walking, lifting up to 70 lb, climbing, stooping, and sitting.
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