Customer Service Representative

9 hours ago


Charleston, South Carolina, United States Gerald's Tires & Brakes Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Gerald's Tires & Brakes in Charleston, SC.

About the Role

This full-time position is responsible for providing exceptional customer service to our clients, ensuring a positive experience from the moment they enter our store. As a Customer Service Representative, you will be the first point of contact for our customers, greeting them warmly and discussing their auto repair needs.

You will be responsible for checking in clients with appointments, taking information from walk-ins, and answering customer phone calls. Your excellent communication skills and friendly demeanor will make our clients feel comfortable and valued.

Responsibilities
  • Provide exceptional customer service to clients, ensuring a positive experience
  • Check in clients with appointments and take information from walk-ins
  • Answer customer phone calls and schedule appointments
  • Return clients' keys and thank them for choosing Gerald's Tires & Brakes
Requirements
  • Customer service skills
  • Basic computer proficiency
What We Offer

We offer a competitive starting wage of $14 - $15 per hour, as well as exceptional benefits and perks, including health, dental, and retirement benefits with company match, paid vacation, paid sick days, and paid training opportunities. We also offer life insurance, an employee discount, and flexible scheduling.

At Gerald's Tires & Brakes, we value our employees and provide a supportive and inclusive work environment. If you are a people person with excellent conversational skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Location: 29407

Job Posted by ApplicantPro

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