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Automotive Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys.
Key Responsibilities- Engage with Customers: Build strong relationships with customers, understand their needs, and provide exceptional service to ensure their satisfaction.
- Schedule Appointments: Effectively manage customer schedules, ensuring timely and efficient service delivery.
- Assist with Customer Care: Provide support with work orders, register assistance, facility maintenance, and Outside Purchase (OP) ordering.
- Follow Company Policies: Adhere to all cash, credit, check, refund, and return policies, ensuring a seamless customer experience.
As a Customer Service Advisor at Pep Boys, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be empowered to make a positive impact on our customers' lives.
