Senior Logistics Coordinator

5 days ago

Duluth, Minnesota, United States GLOVIS America, Inc. Full time
About GLOVIS America, Inc.

GLOVIS America, Inc. is a leading third-party logistics provider dedicated to delivering exceptional service to our customers and vendors across various industries. With a strong commitment to quality and innovation, we strive to exceed standards by providing tailored logistics solutions that cater to our customers' unique needs.

Job Summary

The Senior Logistics Coordinator will play a crucial role in providing and monitoring customer service for inbound/outbound traffic regarding the transportation of auto parts for U.S. manufacturing plants. This position requires a strong sense of urgency, independent judgment, and problem-solving skills, as well as excellent communication, planning, prioritization, and follow-up skills.

Key Responsibilities
  • Provide Inbound & Outbound Operation Services
    • Monitor daily transaction & C/S - Monitor ocean inbound container moves from the container origin
    • Monitor any issues with customs and line hold on the container and handle any issues prior to port of arrival
    • Timely preparation of all required documentation to meet required delivery dates
  • Coordinate with Customers to Support Daily Inquires
    • Maintain a list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
    • Thoroughly understand customer's demands and adjust daily operations to fit customer's needs including container delivery date change requests
    • Send container tracing reports to customers weekly or daily requested by the customer
  • Manage Demurrage/Detention/Chassis Charge to Minimize Cost for the Customers
    • Be able to calculate any fees that occurred for containers including demurrage, detention, chassis, storage, pre pull, stopover, driver detention and etc., and advise customers in a timely manner with occurring charges
    • Notify customer in advance of the containers that may occur and any charges
    • Notify any occurred charges to the Accounting department so they can invoice customers
  • Monitor Urgent Container Moves Daily
    • Set up any urgent container moves including late gate, weekend gate open at the port, and arrange with the trucking company to ensure container deliveries to the customer warehouse
    • On-call 24/7 for any urgency to container movements
    • Notify customers with updates from when the container departs from the port to the customer warehouse including the estimated time of arrival and current location of the container
    • Timely entry of container movements in Genisys system daily needed
  • Report Statistical Container Moves to the Manager
    • Be able to report container inbound movement reports (transit times of vessel, daily, weekly, or monthly container movements) to the upper management in a timely manner when requested
Qualifications
  • Requires a strong sense of urgency, independent judgment, and problem-solving as well as strong excellent communication, planning, prioritization, and follow-up skills.
  • Proficient computer skills required
  • Intermediate-level MS Excel is required
  • Experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred
  • Knowledge of general freight forwarding terms and standards and incoterms.
  • Basic knowledge of accounting functions and relative information retrieval.
  • Preferred self-started that can operate under minimal supervision.
Education & Experience
  • H.S. Diploma/A.A. Degree Required
  • Three(3) Years of Experience in Freight Forwarding/Logistics/Supply Chain Management Required
Physical Requirements
  • Ability to sit in front of a desk and/or in front of the computer for long periods
  • Repetitive use of hand/grasping product, writing, and typing
  • Stand/walk

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